Shipping Policy – Ommtonic Pvt. Ltd. (Roog Vedaa)

Effective Date: 22nd Oct 2025

At Ommtonic Pvt. Ltd., we aim to deliver your Roog Vedaa products safely and quickly.
This Shipping Policy outlines our delivery process, timelines, and related terms.

1. Delivery Areas

We deliver across India through our trusted courier partners.

International shipping may be available in selected countries (charges and timelines may vary).

2. Processing Time

Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

Metro Cities: 3–5 business days

Other Cities/Towns: 5–7 business days

Remote Areas: 7–10 business days
(Delivery timelines may vary due to courier delays, weather conditions, or other factors beyond our control.)

4. Shipping Charges

Prepaid Orders: Free shipping across India

Cash on Delivery (COD): ₹40 extra per order

International shipping charges will be as per actual courier rates.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking link via email/SMS to monitor the delivery status.

6. Delays & Issues

While we strive for timely delivery, delays may occur due to unforeseen circumstances.

If your package is lost or damaged in transit, please contact our support team within 48 hours of delivery attempt.

7. Contact Us

For shipping-related queries, contact us at:
 support@ommtonic.com
+91 9081628421

 

Note: By placing an order with us, you agree to the terms mentioned in this Shipping Policy.